Frequently Asked Questions

• What are your shipping times?
  We typically ship orders within 1-2 business days. Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.
• What is your return policy?
  We offer a 30-day return policy on all items. Products must be unused and in their original packaging. Return shipping costs are the responsibility of the customer.
• What does the warranty cover?
  Our products come with a 1-year limited warranty covering manufacturing defects. The warranty does not cover normal wear and tear or damage from misuse.
• How do I care for my product?
  Clean with a soft, damp cloth. Avoid harsh chemicals or abrasive materials. Store in a cool, dry place when not in use.
• Does this product require assembly?
  Minimal assembly is required. All necessary tools and instructions are included. Most customers complete assembly in under 15 minutes.
• Is this product compatible with other brands?
  Yes, our products are designed to be compatible with most major brands. Please check the product specifications for detailed compatibility information.
• Do you offer international shipping?
  Yes, we ship to most countries worldwide. International shipping times vary by location, typically 7-14 business days. Customs fees may apply.
• Can I track my order?
  Yes, you will receive a tracking number via email once your order ships. You can track your package through our website or the carrier's tracking portal.